10 Steps Myhome are Taking to Keep You and Your Family COVID Safe

1. COVID-19 Infection Control Training

All our cleaners have completed Department of Health training* for COVID-19 infection control. This is the same training used for care workers across all health care settings, including hospitals, primary care, and aged care.

2. COVID-19 Defence Treatment

Using Hospital Grade Disinfectant, our COVID-19 Defence Treatment is proven to kill Coronaviruses including SARS-CoV-2/COVID-19.

We follow Department of Health guidelines on cleaning all frequently touched surfaces in your home such as door handles, switches, tabletops, and taps.

This service is included free for all Myhome Regular Tri-Colour and Hygienic Deep Clean customers to provide an additional layer of protection.

3. Disposable Gloves

Our cleaners use a fresh set of disposable gloves for every home they visit and clean.

4. Face Masks

All Myhome cleaners use face masks where appropriate when in your home.

5. Fresh Cloths for Every Clean

As a key part of the Tri-Colour cleaning system, our cleaning teams use a fresh set of colour-coded cleaning cloths for every home they clean.

6. Staggered Start Times

We are staggering the start and dispatch time for each cleaner so that we always maintain social distancing.

7. Morning and Afternoon Shifts

To facilitate social distancing, we have introduced morning and afternoon shifts.

Our office-based staff are working reduced hours in the office so that we never have more than two people in any one office area at any one time.

8. Twice Daily Health Monitoring

All Myhome team members are full-time employees. This means we see them twice a day to monitor their health and well-being. Any team member who develops coronavirus symptoms will immediately self-isolate and will be supported by us.

9. Double Hand Washing

Every member of every cleaning team conducts a thorough hand wash procedure when they arrive and leave your home, including hand gel use where appropriate.

10. Tri-Colour Cleaning System

With Unilever, Myhome conducted extensive research into the most effective and hygienic way of cleaning.

We know that this is highly valued by customers and is never more important than at a time like this.

* https://www.health.gov.au/resources/apps-and-tools/covid-19-infection-control-training

What we need from you…

Here is a summary of what we need from you…

• Coronavirus Symptoms – if you or anyone in your house has coronavirus symptoms, please contact us immediately as it will not be possible for our team to complete your regular clean until the appropriate time has passed.
• Self-Isolating – if you are self-isolating, please contact us now so that we can work out what your cleaning needs are and how we may be able to help at this time. For example, we may be able to swap your next regular clean for a full window clean, after all, when you’re sitting inside looking out, the last thing you want is to be peering through dirty windows.

What our customers say...

“Thanks again for your prompt service and a job well done. Such a good feeling to come in the door to a clean home. With the multitude of tasks on my plate of late the last thing I needed to do was housecleaning!”
Su Pilkington, Mt Eliza, Victoria

“The team that cleaned our house today did a great job! We are delighted with their work.”
Geraldine and Des Eccles, Moonee Ponds

“Just wanted to let you know that I'm really pleased with the team's work today. The place looks immaculate and I haven't noticed a single thing that I would have done differently.”
Mia Northrop, Ascot Vale

The MyHome Guarantee All of our cleaning services come with a 100% satisfaction guarantee

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